If you have decided to participate in OntarioMDs HRM eHealth solution you will be required to get a “Static IP Address”. The “Static IP Address” is in essence a private connection to access the HRM. If you do not have one or are in the process of obtaining a “Static IP Address” please contact us right away.
We will need to coordinate this with your ISP provider or else you will lose connectivity to the internet and possibly your EMR. If you have any questions please do not hesitate to contact us by submitting a ticket at support.bluebirdinc.com or by calling us at 416.931.2121 Ext.1