If you are an existing customer in need of technical support you can contact us in one of two ways:
Submit your question or issue with just a couple of clicks through our online ticket system. Using the on-line system speeds response times by logging tickets to manage and track support issues. On-line access is available from any computer, any time – day or night!
to submit a support request to our Help Desk.
All tickets are forwarded to Support Representatives who triage and prioritize all requests. Depending on the nature and urgency of the issue, you may be contacted to provide additional information.
If you need to call in an issue or you need to order a new product or peripheral just dial:
Our telephone support representatives are available during the following days and hours
Monday to Friday from 8 a.m. to 6 p.m.
Saturday from 10 a.m. – 2 p.m.
If you are already on a support call with a BlueBird technician click on the JOIN REMOTE SESSION button below to join the Remote Assistance session.